1. Introduction
    1. This Privacy Policy and the terms and conditions contain herein (the "Privacy Policy") apply to the website www.graduatesurveyors.com (the “Website”) which is owned and operated by Graduate Surveyors FZE, a free zone establishment with license no. 47001046 duly incorporated in Ras Al Khaimah Economic Zone, Ras Al Khaimah, United Arab Emirates ("we", "us" or "our"). References to "you", “User”, "your" and "yours" are references to the person(s) accessing the Website.
    2. This Privacy Policy and the terms and conditions contain herein (the "Privacy Policy") apply to the website www.graduatesurveyors.com (the “Website”) which is owned and operated by Graduate Surveyors FZE, a free zone establishment with license no. 47001046 duly incorporated in Ras Al Khaimah Economic Zone, Ras Al Khaimah, United Arab Emirates ("we", "us" or "our"). References to "you", “User”, "your" and "yours" are references to the person(s) accessing the Website.
    3. This Privacy Policy together with the Terms of Use set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
    4. The Terms of Use are hereby incorporated into this Privacy Policy as though fully set forth herein. If any provision in this Privacy Policy is inconsistent or conflicts with any part of the Terms of Use, the provision in this Privacy Policy shall prevail.
    5. Your use of the Website indicates that you have read, understood and unconditionally accepted the provisions in this Privacy Policy, and such acceptance constitutes your legally binding acceptance of all terms and conditions set out in this Privacy Policy. If you do not accept the terms of this Privacy Policy, please discontinue accessing, viewing or otherwise using the Website or any of the Services (as defined in the Terms of Use) immediately.
  2. Collection
    1. We may collect the following information about you through the Website:
      1. Personal data that you voluntarily provide us when you register for or interact with any other Users through the Website or the Services.
      2. Personal data when you sign up for any marketing emails, events, or other opportunities.
      3. Personal data containing your name, email address, contact information, job title, or any other information you provide us.
      4. Billing and transactional information pursuant to your use of the Website and the Services.
      5. Information about your use of the Website and/or the Services including hardware model, operating system version, web-browser software and your internet protocol address/device identifier.
      6. Information about your device type and unique device identification numbers, device event information, broad geographic location and other technical data collected through cookies or other similar technologies.
      7. Information collected through our optional surveys that we may ask the Users to complete for research purposes.
    2. From time to time, we may also obtain personal data from other sources as follows:
      1. Names and contact details of your employees who may be added as additional account users under your existing account; and
      2. Names and contact details of prospective Users from third party data providers and/or public sources, such as social networks, other websites and online sources.
    3. Your failure to provide necessary personal information when requested may result in the Services not being available to.
  3. Disclosure of Information
    1. We may disclose:
      1. Any information that we gather about you (other than financial data which will be disclosed to the payment gateway service providers) to third parties for the purposes of providing you the Services.
      2. Aggregate tracking information and other information. The tracking or collected information may personally identify Users, for the purpose of performing and improving the Services as permitted by the applicable laws.
      3. Your personal information to third parties, when we believe in good faith that it is required to do so by law.
      4. Your personal information to third parties to the extent necessary in connection with the provision of the Services and as permitted by the applicable laws.
      5. Your personal data in the event we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets only as permitted by the applicable laws;
      6. Your personal data if we or substantially all of our assets are acquired by a third party, in which case your personal data may be one of the transferred assets, provided that any such transfer shall be carried out only in accordance with the applicable laws;
      7. Your personal data if we are under a duty to disclose or share such data in order to comply with any legal obligations or in order to enforce or apply our Terms of Use and Privacy Policy and other relevant agreements, but we will endeavour to minimise such disclosure to only that reasonably necessary and, where possible, to provide you with notice of such disclosure; and/or
      8. Your personal data to protect our rights, property, or safety and the rights, property or safety of the Users and any third party we interact with through the Website, as permitted under the applicable laws.
    2. To the extent permitted by the applicable laws:
      1. Your name, email address, mailing address, telephone number, date of birth, gender and nationality might be viewed by other Users.
      2. Your comments, reviews, and other forms of communication on the Website will be available for other Users to view.
      3. We may monitor communication among Users to ensure no disputes or issues arise, or to improve the overall performance of our Services.
    3. We maintain strict security standards and procedures with a view to preventing unauthorized access to your data. We use SSL certificate to protect your financial information, that encrypts your financial information and protects it during transmission over the internet.
  4. Use
    1. We may use the personal information we collect:
      1. To verify your identity and assist you if you forget your password or login details for any of the Website.
      2. To assist in providing the Services requested by you.
      3. To provide further information to you about other Websites and the Services or which we consider may be of interest to you.
      4. For future marketing, promotional and publicity purposes, including to carry out direct marketing, market research and surveys.
      5. For ensuring that you are shown the information that is most relevant to you and your interests.
      6. For any other use deemed necessary by us. We will not sell or rent your data to third parties, unless we obtain your explicit consent to do the same.
      7. For maintaining the security of the Website.
      8. For enhancing and improving the Website.
  5. Storage
    1. We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorized way, for the duration of your use of our Services.
    2. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
    3. We have processes in place to deal with any data breach. We will notify you and any applicable regulator of a data breach where we are legally required to do so.
    4. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website, therefore any transmission remains at your own risk. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorized access.
    5. Your personal data may be stored or transferred to a place outside the European Economic Area ("EEA") and it may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing.
    6. Your personal information will be deleted on one of the following occurrences:
      1. Deletion of your personal information by you; or
      2. Receipt of a written request by you.
      3. You may have the right to the erasure of personal data that we hold about you.
    7. We will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this Privacy Policy.
  6. Your rights
    1. If you live in the EEA, or a similar international area, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws.
    2. If you wish to exercise any of the below rights, please contact us at Advice@GraduateSurveyors.com so that we can consider your request in accordance with applicable laws:
      1. You have the right not to provide or withdraw your consent at any time.
      2. You may have the right to access the personal data that you provided us.
      3. You may have the right to the erasure of personal data that we hold about you.
    3. You may have the right to request that we stop processing your personal data or to not send you marketing communications.
    4. You may have the right to require us to correct any of your personal data.
  7. Cookies
    1. We use cookies to collect information. Cookies are known as small pieces of information that a website sends to your computer’s hard drive while you are viewing the website.
    2. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience. This information is collected to make the Website and the Services more useful to the Users and to meet your special interests and needs.
  8. Google Analytics
    1. We use Google Analytics to help analyze how Users use the Website. Google Analytics uses Cookies to, among other things, collect information such as how often Users visit the Website and use the Services. Google Analytics collects only your IP address on the date you visit the Website instead of any names or other personal information.
    2. We use the information that we receive from Google Analytics only to improve the Website and the Services. We do not combine any information generated through the use of Google Analytics with personal data submitted by you through the Website. Google’s ability to use and share any information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
  9. Content Providers, Advertisers and Partners
      We are not responsible for the data collection practices, the privacy policies or the content of websites other than the Website, including any websites or sites which are accessible via a link from the Website. You should contact the operators of those websites directly if you wish to enquire about their privacy policies and practices before providing your personal information to them.
  10. Opting in and Opting Out
      We may contact you via your registered information with us, such as; on your email and/or SMS on your registered number. You consent to receiving communication from us. You can, however, opt out from receiving such emails or SMSs by contacting us Advice@GraduateSurveyors.com or by responding the SMS with the opt out code specified in the SMS.
  11. Correcting and Updating Information
      We offer you the ability to correct or change the information collected at any time and as often as necessary. If you have any questions about this Privacy Policy, please contact us by sending an email to Advice@GraduateSurveyors.com.
  12. Amendments
      We reserve the right to amend or change the contents of the Website, including this Privacy Policy at any time, by posting such changes on the Website. It is your responsibility to familiarize yourself with the Privacy Policy regularly to ensure that you are aware of any changes. The most current version of this Privacy Policy will be available on the Website and will supersede all previous versions of this Privacy Policy. Your continued use of the Website following the posting of any such changes will constitute your acceptance of the revised Privacy Policy.
  13. Contact
      Any queries or comments about the Website or Privacy Policy should be directed via Advice@GraduateSurveyors.com to us.